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Peter van Veggel, Business Manager

We’ve compiled the most commonly asked questions that we receive from potential clients in order to help provide you with some helpful information. Please don’t hesitate to contact us if you would like further information or if you have any other questions or concerns!

Frequently Asked Questions:

What’s the Free Consultation?

The free consultation is a telephone conversation with our clinical intake coordinator or one of our therapists to discuss your needs and goals. This gives us a chance to answer any questions you have and determine if our services can best meet your needs. If your needs fall out of our area of expertise, we will assist you in finding an alternate referral.

Are your rates covered by OHIP?

Unfortunately our services are not covered by OHIP. Most private insurance plans cover some or all of the cost of services provided by a Registered Psychologist. Each plan is unique, so we recommend calling your insurance company to inquire about your individual coverage for services provided by a Registered Psychologist.

Are you psychiatrists or psychologists? What’s the difference?

Dr. Eliana Cohen & Associates is a psychology practice.

Psychologists have a PhD in clinical or counselling psychology. We offer counseling to individuals and couples dealing with emotional or life difficulties. We also provide therapy to treat psychological disorders. Therapy is based on thorough research and evidence-based treatments to help you overcome the challenges you’re facing.

Psychiatrists, on the other hand, are medical doctors (M.D.s) who receive specialized training to treat psychological disorders. Psychiatrists can prescribe medication to treat various disorders but can also provide psychotherapy to their clients.

Feel free to give us a call if you have questions about what the best services are best for you.

Can you work around my work schedule?

We are able to offer evening and Saturday appointments, in addition to daytime appointments. We will work with you to find a therapist and a time that works best for you.

What can I expect on my first visit?

When you get to our office, there will be a small registration package to fill out. Your therapist will then show you to a comfortable room where the session will take place. The first session covers a general history and involves a deeper look into your needs and goals than was discussed in the consultation. The session will be guided by the therapist but you’re welcome to share what you feel is useful to know. This is a chance to get to know your story and to further understand the challenge(s) you’re facing. The therapist will provide you with feedback and work with you towards developing a plan of action.

What if I don’t like my therapist?

We highly value the client-therapist relationship, as it is the number one factor in successful therapy. We want you to feel comfortable and happy with your therapist. If you feel it’s not a good fit, feel free to address your concerns with us and perhaps we can suggest someone else in our practice who might be a better fit. We won’t be offended or upset, we’re here to ensure you receive the best services for your needs, including a therapist you feel comfortable and happy with.



Welcome to Part 2 of our Infidelity Series! If you missed Part I, here it is: “Part 1: Is it possible to build a relationship after a partner cheats?”.

Today’s post will address how to build romance, intimacy and sex. These steps will help lead those relationships affected by infidelity in a direction towards a new beginning, but both partners must have the desire to rebuild the relationship and work towards a new future together. It is also advised the the couple seek therapy to receive individualized guidance through these steps.

Rebuilding romance

It is helpful to remember what initially attracted you to you partner. Ask yourself the following:

• What drew me to my partner when we met?
• What was our first date like?
• What are my favourite physical features of my partner?
• What was my favourite sexual encounter with my partner?
• What strengths do I admire in my partner?

Discuss these answers with your partner and begin sharing in stories of attraction and your previous memorable sexual encounters. This will help to reignite the passion that initially brought you together.

Sex & Intimacy

The next step is to develop a new way of engaging in sexual intimacy. Many partners who cheat feel constricted in their current sexual relationship and feel the need to look outside of it to feed their inner desires. At this point, it is important for both parties to identify each other’s needs and work towards ways of fulfilling each other’s needs. This might mean recreating your sexual relationship and relating to each other in new ways. This will look unique with each couple, so really be honest with each other about what your desires are. Use this as a chance to continue to keep the passion alive!

Infidelity Contract

The final step is to discuss ways of preventing future infidelity. This will not only provide prevention, but also security for both parties. Together, come up with a pact. Consider the following:

• How to communicate with each other when interest is straying
• Types of situations, people and moods that might lead to cheating
• Commit to alerting your partner if you enter a high risk situation
• Commit to disclosing a sexual incident within 72 hours to avoid secrecy that stems into more hurt

This ends our Infidelity Blog series, but stay tuned as we share ideas about other interesting, relevant topics!



Dr. Cohen was interviewed by Global News and provides her perspective on what might lead to divorce most frequently, after BMO publishes new findings. Dr. Cohen explains that it depends on the severity of the stressor, and sometimes, financial troubles and arguments might be more chronic than a one time infidelity.

Catch the interview here.



Discovery of infidelity undoubtedly wrecks havoc on any marriage and family involved. But is it possible to work through the overwhelming feelings of betrayal and guilt to build a healthy relationship once again?

If both partners are truly devoted to being with each other, the short answer is yes.

It does take a lot of work and dedication to get through the hurt and overcome this seemingly insurmountable obstacle. Because of this, it is extremely beneficial to have a therapist mediate this process.

Here are a few tips:

• Initially, it is important for the unfaithful partner to take responsibility for their actions and admit their guilt and remorse. Much of the time, one is so guilt-ridden about their actions that they avoid this conversation, which creates only further distance from the hurt partner

• The hurt partner must be given a chance to ask questions about the affair and feel that the betrayer is addressing these concerns with honesty – sometimes the therapist will suggest that these conversations happen only in therapy

• The hurt partner must be given permission to express his/her feelings about the affair but without using contempt or criticism – it is understandable the hurt partner is angry, but the unfaithful partner will shut down if contempt & criticism are used

• No doubt conflict will arise during this period of time where intense feelings are being explored and discussed. It is important to have strategies to deescalate conflict, so as not to worsen the situation

• Once the partners are in a place where both parties are starting to feel understood by one another and the trust is beginning to build between them, the couple can start exploring potential reasons why an affair occurred. The number one predictor of affairs is opportunity; access and desirability to others. For example, it’s common for affairs happen on business trips (i.e., access). But a partner must have a need to be desired in order to act on access. This is why it’s important for the couple to look at potential weak aspects of their relationship before the affair took place, that perhaps lead to the unfaithful partner’s loss of feelings of desirability. It’s important to not use this as validation for the unfaithful partner, but more as a tool to improve the new relationship the couple is building together. It’s also important to distinguish between the relationship before the affair from the relationship after the affair. It’s not feasible to assume the relationship before the affair will be resumed. The couples must build a new one using the steps above.

Stay tuned for our next blog entry, Part 2: Rebuilding romance, sex, & intimacy and the infidelity contract, of our Infidelity Series!