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We’ve compiled the most commonly asked questions that we receive from potential clients in order to help provide you with some helpful information. Please don’t hesitate to contact us if you would like further information or if you have any other questions or concerns!

Frequently Asked Questions:

What’s the Free Consultation?

The free consultation is a telephone conversation with our clinical intake coordinator or one of our therapists to discuss your needs and goals. This gives us a chance to answer any questions you have and determine if our services can best meet your needs. If your needs fall out of our area of expertise, we will assist you in finding an alternate referral.

Are your rates covered by OHIP?

Unfortunately our services are not covered by OHIP. Most private insurance plans cover some or all of the cost of services provided by a Registered Psychologist. Each plan is unique, so we recommend calling your insurance company to inquire about your individual coverage for services provided by a Registered Psychologist.

Are you psychiatrists or psychologists? What’s the difference?

Dr. Eliana Cohen & Associates is a psychology practice.

Psychologists have a PhD in clinical or counselling psychology. We offer counseling to individuals and couples dealing with emotional or life difficulties. We also provide therapy to treat psychological disorders. Therapy is based on thorough research and evidence-based treatments to help you overcome the challenges you’re facing.

Psychiatrists, on the other hand, are medical doctors (M.D.s) who receive specialized training to treat psychological disorders. Psychiatrists can prescribe medication to treat various disorders but can also provide psychotherapy to their clients.

Feel free to give us a call if you have questions about what the best services are best for you.

Can you work around my work schedule?

We are able to offer evening and Saturday appointments, in addition to daytime appointments. We will work with you to find a therapist and a time that works best for you.

What can I expect on my first visit?

When you get to our office, there will be a small registration package to fill out. Your therapist will then show you to a comfortable room where the session will take place. The first session covers a general history and involves a deeper look into your needs and goals than was discussed in the consultation. The session will be guided by the therapist but you’re welcome to share what you feel is useful to know. This is a chance to get to know your story and to further understand the challenge(s) you’re facing. The therapist will provide you with feedback and work with you towards developing a plan of action.

What if I don’t like my therapist?

We highly value the client-therapist relationship, as it is the number one factor in successful therapy. We want you to feel comfortable and happy with your therapist. If you feel it’s not a good fit, feel free to address your concerns with us and perhaps we can suggest someone else in our practice who might be a better fit. We won’t be offended or upset, we’re here to ensure you receive the best services for your needs, including a therapist you feel comfortable and happy with.


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